is to explain to You how any personal information You may
provide to Us about You and Your family is used and who it
may be disclosed to. Please read and ensure that You have
1. Who has access to your data?
1.1 The personal data (including sensitive personal
data) that You provide to Us about You and Your family ("Personal
Data") on registration for the FamilySafePlus service
("Service") is collected and processed by Us and/or
Our agents. We have a data protection notification reference
number [Z8557476]. You can view this notification on the Data Protection Public Register.
1.2 We will not disclose any Personal Data except where You
have consented to us doing so in conjunction with the Service,
or where required by law except in exceptional circumstances
where Personal Data may be transferred on sale of Us to another
1.3 Personal Data is only disclosed to others in conjunction
with the Service where a Service operator is contacted, regarding
a missing child or other family member You have registered
and Your Family ID and relevant security clearance responses
given, or such child or other family member is found and We
need to contact You. In these circumstances, You consent to
Our disclosure of any Personal Data (including relevant sensitive
Personal Data and photographs) to personnel within the Service
venue (including shopping centre security staff, management
and other personnel) or the police, health workers or other
authorities where relevant in such circumstances. Medical
data will only be disclosed where it has been registered against
Your Family ID and in the circumstances set out in 1.3. Your
registration of such Personal Data constitutes explicit consent
for such use and disclosures.
1.4 Personal Data may be disclosed to any family member who
has been registered against Your Family ID or to any other
person who is able to provide a Service Operator with the
Family ID and correct responses to the security clearance
1.5 As a parent or guardian of a child registered by You,
You consent on their behalf to the use and disclosure of their
2. What is it used for?
2.1 Personal Data (including sensitive Personal Data)
is only used for processing Your Registration and providing
You with the Service and/or other services that You may request
from Us from time to time. Operation of the Service as outlined
in our Terms and Conditions and section 1 above.
2.2 From time to time We run voluntary online surveys which
may ask You for contact and demographic details (i.e. age,
income level etc). We use this information to create anonymous
usage and interest profiles.
2.3 FamilySafePlus is a service run and owned by Community
Alerts Ltd Group which is in the process of expanding the
Service to incorporate new categories of alerts and related
services providing information about issues which may effect
your family, property and/or community. We may use Your Contact
Details to send You information regarding any such developments
that We believe may be of interest to You. Where We are providing
a new alerts service in conjunction with a third party, such
messages may be sent on behalf of Us both. We will only send
You such material where You have consented to this. You can
opt-out of receiving it at any time by:
2.3.1 Sending an e-mail to
or calling 08700 62 62 62
2.3.2 responding to the unsubscribe mechanism provided in
any commercial communications which may be sent to You.
3. What about Cookies?
3.1 A cookie is a piece of information that is stored
on Your computer's hard drive by Your web browser. It acts
as an anonymous identifier when You visit the Website and
does not contain information from which You can personally
be identified. We use this information only for the purpose
of creating anonymous usage and interest profiles for the
purpose of improving and developing the Website and the services
that We offer. Cookies may also be contained in advertisements
which may be displayed on the Website by advertising partners
that We work with. We do not have access to any information
contained in or generated by these cookies.
3.2 Most web browsers automatically accept cookies, but usually
You can alter the settings of Your browser to prevent automatic
acceptance. If You choose not to receive cookies, You may
still use most of the features of Our Website, including the
facilities to amend Your Registration.
4. Transfer of Data Abroad
4.1 We do not send any Personal Data outside of the
European Economic Area except in accordance with the Data
Protection Act 1998.
5. Data Security
5.1 We take the protection of Your privacy and Personal
Data very seriously. We provide a secure server when You make
Your Registration which encrypts the information that You
input before it is processed further.
5.2 The Data Protection Act also requires that We follow
strict security procedures in the storage and disclosure of
Personal Data to prevent unauthorised access and We have procedures
to ensure that this protection is secured for You in line
with this legislation
6. Further Information and Amending Your Details
6.1 If You want or need to amend any of the information
that You provided to Us on registration, then please send
an email to the address set out in clause 6.2.
6.2 We welcome your questions and comments about privacy
issues and the design of Our Website. Should You have any
questions or issues You would like to raise with Us regarding
Our data usage practices or the specific use of Your data,
then please send an email to
7. Amendment to this Policy
from time to time. We will notify You of any amended Privacy
Policy by posting a notice on the Website and by e-mail.